Delete your Retonis account
You can delete your Retonis account at any time, from inside the app or by email. Deletion is permanent.
From the app — immediate
- Sign in to the Retonis app.
- Open the Account menu (the person icon, top right).
- Choose Delete account and confirm with your password.
The account is deleted the moment you confirm.
By email — within 30 days
Write to support@retonis.com from the email address of the account. Deletion is completed within 30 days of your request.
What is deleted
- Your account: email address, name, and password hash.
- All of your sessions and app credentials, and the notification address of every phone you signed in on.
- Groups only you own, and the names and colours given to their controllers and relays. Controllers in those groups are released and can be claimed again with their printed codes.
- Pending emails addressed to you, and the security counters kept for your address.
What is kept
- A group that has an admin in it continues without you.
- The security audit log keeps its records of past events, but they no longer identify you — deletion removes every personal detail they could point to.
Questions? support@retonis.com · Privacy policy